Jeffery Reich
Transformation Communications Lead — ERP / SAP Programs

Helping leadership teams align complex

ERP and technology transformation programs.

Helping leadership teams align complex

ERP and technology transformation programs.

Helping leadership teams
align complex ERP and technology transformation programs.

I work with leadership teams running ERP and technology transformation programs, helping maintain alignment across executives, system integrators, and business stakeholders. Typical program environments include ERP transformations, enterprise platform migrations, and multi-country technology rollouts.

How I Strengthen Alignment
in Transformation Programs

I support leadership teams running ERP and technology transformation programs in a small number of clearly defined ways.

Each engagement is tailored to the program context, but the underlying situations are consistent — alignment, narrative clarity, and communication across complex stakeholder environments.

Transformation Communications Lead Support

Embedded support for ERP and technology transformation programs that need senior ownership of communication across leadership, PMO, delivery teams, and business stakeholders.

Program Narrative and Stakeholder Alignment

Clarifying the core story of the program, aligning leadership messages, and creating a communication backbone that holds across sponsors, integrators, and internal teams.

Executive Communication for Key Milestones

Supporting leadership communication around mobilization, major design decisions, go-live readiness, rollout phases, and other high-stakes program moments.

  • Proficient in Figma, Adobe Creative Suite, and Framer.

  • Strong understanding of user-centered design principles.

  • Ability to conduct comprehensive user research and usability testing.

  • Excellent problem-solving skills and attention to detail.

Adoption and Change Communication Architecture

Strengthening the communication layer around adoption by connecting program narrative, stakeholder concerns, and business readiness more coherently.

Selected projects

Representative work supporting large-scale technology and organizational transformation initiatives.

Global ERP Harmonization Program

Enterprise SAP program harmonizing processes across global business units and multiple regions.

Worked within the program to support alignment across business, IT, and leadership stakeholders—focusing on the communication layer as the transformation progressed.

Responsible for clarifying the program narrative, structuring leadership communication, and ensuring consistent messaging across regions and functions as complexity increased.

Global ERP Harmonization

Enterprise SAP program harmonizing processes across global business units and multiple regions.

Worked within the program to support alignment across business, IT, and leadership stakeholders—focusing on the communication layer as the transformation progressed.

Responsible for clarifying the program narrative, structuring leadership communication, and ensuring consistent messaging across regions and functions as complexity increased.

Global ERP Harmonization Program

Enterprise SAP program harmonizing processes across global business units across multiple regions.

The program transitioned fragmented legacy systems to a unified SAP platform in order to reduce operational complexity and strengthen governance. The transformation required alignment of business processes across organizational units while supporting a scalable operating model. My work focused on the internal communication architecture of the program—clarifying the transformation narrative, structuring leadership communication, and supporting consistent messaging across regions and functions as the initiative progressed.

Enterprise Workplace Transformation

Enterprise workplace modernization program deploying a Microsoft-based collaboration platform across multiple regions.

The initiative replaced a fragmented legacy desktop environment with a standardized workplace platform built on Microsoft productivity and collaboration technologies. Structured in phased regional rollouts, the program combined operating system upgrades, productivity tools, and new collaboration capabilities within a unified environment. My work focused on the internal communication framework supporting the deployment—establishing a coordinated global communication model, supporting leadership messaging, and helping ensure consistent stakeholder alignment as the multi-year rollout progressed.

Workforce Transformation

Enterprise workplace modernization program deploying a Microsoft-based collaboration platform across multiple regions.

The initiative replaced a fragmented legacy desktop environment with a standardized workplace platform built on Microsoft productivity and collaboration technologies. Structured in phased regional rollouts, the program combined operating system upgrades, productivity tools, and new collaboration capabilities within a unified environment. My work focused on the internal communication framework supporting the deployment—establishing a coordinated global communication model, supporting leadership messaging, and helping ensure consistent stakeholder alignment as the multi-year rollout progressed.

Global Retail Strategy Activation

Global retail transformation initiative aligning dealership operations and brand experience across international markets.

The organization launched a global initiative to modernize dealership operations and strengthen brand coherence across regional retail markets. The program required translating corporate strategy into practical guidance that regional leaders and field teams could implement while maintaining operational flexibility. My work focused on developing the activation architecture for the program—structuring the strategic narrative, creating implementation guidance, and designing messaging hierarchies that allowed regional adaptation while preserving global alignment.

Retail Strategy

Global retail transformation initiative aligning dealership operations and brand experience across international markets.

The organization launched a global initiative to modernize dealership operations and strengthen brand coherence across regional retail markets. The program required translating corporate strategy into practical guidance that regional leaders and field teams could implement while maintaining operational flexibility. My work focused on developing the activation architecture for the program—structuring the strategic narrative, creating implementation guidance, and designing messaging hierarchies that allowed regional adaptation while preserving global alignment.

Executive Transformation Communications

Enterprise transformation communication program establishing a structured narrative framework for executive audiences.

The initiative redefined how complex business transformation programs were documented and communicated to executive stakeholders. Moving beyond technical reporting, the program introduced a structured narrative approach for presenting multi-year transformation initiatives across industries. My work focused on developing the communication framework and flagship case studies used to articulate transformation journeys—creating a repeatable structure that clarified program objectives, highlighted business context, and supported executive-level understanding of large-scale change initiatives.

Executive Communications

Enterprise transformation communication program establishing a structured narrative framework for executive audiences.

The initiative redefined how complex business transformation programs were documented and communicated to executive stakeholders. Moving beyond technical reporting, the program introduced a structured narrative approach for presenting multi-year transformation initiatives across industries. My work focused on developing the communication framework and flagship case studies used to articulate transformation journeys—creating a repeatable structure that clarified program objectives, highlighted business context, and supported executive-level understanding of large-scale change initiatives.

Get in touch.

If you are leading a transformation program and would like to discuss alignment challenges, I would be glad to connect.

Get in touch.

If you are leading a transformation program and would like to discuss alignment challenges, I would be glad to connect.

Get in touch.

If you are leading a transformation program and would like to discuss alignment challenges, I would be glad to connect.

Jeffery Reich Transformation Advisor | ERP & Technology Transformation Programs

Copyright 2026 Jeffery Reich

Jeffery Reich

Transformation Advisor

ERP & Technology Transformation Programs

Copyright 2026 Jeffery Reich

Jeffery Reich

Transformation Advisor

ERP & Technology Transformation Programs

Copyright 2026 Jeffery Reich